CASE STUDY
Monument Health
Veterans Affairs (VA) revenue boosted 100% in two years amid Covid-19 challenges
At a Glance
Challenges
- Staffing roadblocks
- Inability to effectively resolve VA claims in-house
- Poor VA revenue recovery performance
- Repercussions of the Covid-19 pandemic
Solutions
- Leveraged Aspirion’s knowledge of the nuances of VA claims management
- Combined proprietary technology-infused workflows and legal and clinical professional assessments
Results
- VA revenue increased from $28M to $56M in 2 years during the Covid-19 pandemic
- 100% increase in VA claims collections in 2 years during the COVID-19 pandemic
- Internal processes improved due to ongoing Aspirion assessment and guidance
About Monument Health
Headquartered in Rapid City, South Dakota, Monument Health is a community-based healthcare system and Mayo Clinic Care Network member. The system includes 5 hospitals and 40 medical clinics and specialty centers supported by 5000+ physicians and caregivers representing 31 medical specialties.
“Aspirion continues to surpass our expectations in every way. Our VA revenue has grown dramatically, even with the added COVID obstacles, proving that the Aspirion team is top-notch in what they do.”
Jason Nesbit, MHA, FACHE
Director, Patient Financial Services,
Monument Health
Contact Us
Find out how Aspirion’s Veterans Affairs / TRICARE Claims Management services will resolve Veterans Administration process challenges and increase your collections.